We Don’t Just Hand You a Manual. We Stand Beside You.
Joining Apex means you get more than a logo and a playbook. You get a hands-on support team, detailed training, and systems that have already been tested and refined in real-world care.
We’ve done it ourselves — and now we’ll guide you through every step.
“You’ll know what to do, how to do it, and who to call when you need help. Spoiler: it’s us.”
Before You Launch
Full Induction Training
We’ll train you at our Head Office and online across:
Running a regulated homecare business
CQC requirements (Registered Manager & Nominated Individual)
Care systems, policies, safeguarding & compliance
Using rostering, care planning & digital tools
Staff recruitment, training & supervision
Local marketing, sales & networking
Managing finances & KPIs
You’ll get:
✔ Workbooks, templates & systems
✔ A dedicated support lead
✔ Shadowing & roleplay of key activities
CQC Registration? We’ve Got You.
Registering with the CQC is a legal requirement — and we’ll walk you through it.
You’ll get:
Step-by-step help completing your CQC application
Prep for your CQC interview (as Registered Manager or Nominated Individual)
Guidance on your Statement of Purpose & policies
Templates and best-practice examples from our own registration
“We’ve supported successful CQC registrations before – yours will be no different.”
What Ongoing Support Looks Like
Regular Check-ins
We’ll be in touch weekly before launch, and then shift to structured reviews, feedback loops, and strategy calls after you go live.
On-the-Ground Visits
Our franchise team will visit you in person during launch and at key milestones (with more frequency in year one).
Access to Our Online Knowledge Hub
Including:
Policies & procedures
Care sector updates
Compliance tips
Operations manual
Staff training resources
Zoom Support & Peer Network
Monthly franchise huddles. Real-world tips. A safe space to ask questions and share wins.
What We Provide:
Franchisee training
10 days induction (5 in-person, 5 virtual)
CQC support
Hands-on help with application & interview
Policies & systems
Care planning, rostering, HR, finance templates
Branded materials
Uniforms, banners, marketing flyers
Back-office tools
Rostering & care planning software set-up
Post-launch support
Weekly calls + on-site visits in Year 1
Ongoing growth help
KPI tracking, marketing, staff management
You’re Never On Your Own
Monthly franchise huddles. Real-world tips. A safe space to ask questions and share wins.
What We Provide:
Franchisee training
10 days induction (5 in-person, 5 virtual)
CQC support
Hands-on help with application & interview
Policies & systems
Care planning, rostering, HR, finance templates
Branded materials
Uniforms, banners, marketing flyers
Back-office tools
Rostering & care planning software set-up
Post-launch support
Weekly calls + on-site visits in Year 1
Ongoing growth help
KPI tracking, marketing, staff management
You’re Never On Your Own
As a franchisee, you’ll always have a direct line to our support team. We’re here when you have questions, hit roadblocks, or just need a fresh idea to grow your client base or retain your carers.
“Think of us as your care business sat-nav. You drive. We help you avoid the wrong turns.”
Want a Sneak Peek at the Training?
What Our Franchise Partners & Clients Say
Contact Us
01183913542
Apex Healthcare Services Ltd. Suite 4, 62 Portman Road, Reading, Berkshire. RG30 1EA
(Corner of Portman Road and Wigmore Lane by Access Storage)
©2022 ApexCare | Company Reg. No: 10355834 | All Copyrights reserved